Privacy Policy

Effective Date: January 1, 2026

Lorraine Crupi Consulting LLC (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.lorrainecrupi.com, use our services, or communicate with us online or via Zoom.

By accessing or using our website and services, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect personal and sensitive information including, but not limited to:

Personal Information

• Full name
• Email address
• Phone number
• Business name and address
• Billing and payment information

Professional & Financial Information

• Business details
• Bookkeeping or financial records provided by you
• Tax-related documents and data
• Identification required for notary services

Technical Information

• IP address
• Browser type
• Device information
• Pages visited and time spent on our website

How We Use Your Information

We use the information collected to:

• Provide consulting, notary, bookkeeping, and tax preparation services
• Schedule and conduct Zoom consultations
• Process payments and invoices
• Communicate with you regarding services, updates, or support
• Maintain records required by law
• Improve our website and service offerings

How We Share Information

We do not sell or rent your personal information.  We may share information only with:

• Secure third-party service providers (payment processors, scheduling platforms, document storage tools)
• Government agencies when required by law
• Legal or regulatory authorities if compelled

All third parties are required to maintain confidentiality and data security.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. While no system is 100% secure, we take appropriate measures to reduce risk of unauthorized access, disclosure, or misuse.

Zoom Consultations & Online Services

Zoom sessions may be scheduled and conducted for consulting purposes. Sessions are not recorded unless explicitly disclosed and consented to in advance. Clients are responsible for maintaining privacy on their end during virtual sessions.

Payment Processing

Payments are processed through secure third-party platforms. Lorraine Crupi Consulting.

Client Responsibilities

You are responsible for:

• Providing accurate and complete information
• Maintaining the confidentiality of your own login credentials
• Promptly notifying us of any suspected unauthorized access

Cookies & Tracking Technologies

Our website may use cookies or similar technologies to improve functionality and user experience. You may disable cookies through your browser settings; however, some features may not function properly.

Your Rights

You may request to:

• Access your personal information
• Correct inaccurate information
• Request deletion of data (subject to legal retention requirements)

Requests may be submitted to:

info@lorrainecrupi.com

Data Retention

We retain client information only as long as necessary to provide services and comply with legal, tax, and regulatory obligations.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of external websites.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect information from minors.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact:

Lorraine Crupi Consulting LLC

📧 info@lorrainecrupi.com

🌐 www.lorrainecrupi.com